Smart Charging Compliance
PlugStream 7 and PlugStream 22 charge points are designed to support the Electric Vehicles (Smart Charge Points) Regulations 2021 when correctly installed, configured, and used in the UK.
What this means for customers
Your PlugStream charger may:
- use a default smart charging mode
- wait for a scheduled charging window
- apply a randomised start delay before charging begins
- receive software updates when connected to PlugStream services
- use secure communication with PlugStream Cloud
These behaviours are normal for a smart charge point. If your vehicle is plugged in but charging has not started, check Charger readiness in the MyPlugStream app first.
Model information
| Model | Product type | Smart charging support |
|---|---|---|
| PlugStream 7 | Single-phase AC charge point | Supported when installed and configured for smart charging |
| PlugStream 22 | Three-phase AC charge point | Supported when installed and configured for smart charging |
The exact model and rating details for your charger are shown on the product label and in your installer handover information.
Useful links
- Charging modes
- What is Charger readiness in the MyPlugStream app?
- Product manuals
- Contact PlugStream Support
If you are a reseller, installer, or customer who needs a formal statement of compliance for a sale or installation record, contact PlugStream Support.