Skip to content

Smart Charging Compliance

PlugStream charge points provide connected charging features including schedules, remote control, charging limits, session information, and software updates. Relevant charge points sold in Great Britain must meet the Electric Vehicles (Smart Charge Points) Regulations 2021, and the seller must provide the required sale-specific documentation.

Product capability, an internal certification flag, or an incomplete template is not by itself proof that a particular model and software version has satisfied every requirement. The completed statement supplied with a sale must match the exact model and software version and be supported by the seller's technical file.

What this means for customers

Your PlugStream charger may:

  • use a default smart charging mode
  • wait for a scheduled charging window
  • apply a randomised start delay before charging begins
  • receive software updates when connected to PlugStream services
  • use secure communication with PlugStream Cloud
  • provide charging-session and consumption information for the preceding 12 months through MyPlugStream reports

These behaviours are normal for a smart charge point. If your vehicle is plugged in but charging has not started, check Charger readiness in the MyPlugStream app first.

Model information

Model Product type Smart charging support
PlugStream 7S (PS-7S) Single-phase 7.4 kW AC charge point with one Type 2 socket Exact model and software version must be recorded in the sale statement and technical file
PlugStream 7T (PS-7T) Single-phase 7.4 kW AC charge point with one 7 m tethered Type 2 cable Exact model and software version must be recorded in the sale statement and technical file
PlugStream 22 Three-phase AC charge point Covered by separate product documentation and evidence

The exact model and rating details for your charger are shown in the permanent laser-etched marking on the front of the enclosure and in your installer handover information.

If you are a reseller, installer, or customer who needs the completed statement of compliance or matching technical file for a sale, contact PlugStream Support. The Product Documents page includes the PS-7S / PS-7T completion template, but an incomplete or unsigned copy must not be issued as the sale statement.