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Installation Height

Choose an installation height that is safe, usable, and suitable for the mounting surface and cable route.

The PlugStream installation guide refers to a minimum mounting height of 0.9 m from ground level. The final height should also reflect the site design, customer access needs, and any local requirements that apply to the installation.

Use this with Preparing the site before you follow the QR code guide: How to Install a PlugStream Charge Point.

Positioning checks

Before drilling, confirm:

  • the customer can comfortably reach the connector and cable
  • the charging cable can reach the normal vehicle parking position
  • the cable will not normally rest across sharp edges, standing water, or vehicle movement paths
  • the charger is clear of doors, gates, and areas likely to be struck
  • there is enough space to remove the front cover for installation and future service
  • the LED/status area remains visible for customer support

Accessibility

Where accessibility requirements apply, agree the final height with the customer and the installation design before mounting.

Avoid placing the charger where the customer has to stretch, bend excessively, or route the cable through an unsafe path.

Environmental considerations

Do not select a position where:

  • water can pool around the cable or connector
  • the cable is likely to become a trip hazard
  • the charger is exposed to avoidable impact risk
  • the mounting surface cannot securely hold the charger and cable forces

After mounting, confirm the charger is level, secure, and suitable for the cable route before connecting power.

Next step

After the height is agreed, continue with Mounting the device.