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Can I get a 22 kW charger at home?

A 22 kW AC charger normally needs a suitable three-phase electrical supply and a vehicle that can accept three-phase AC charging.

Most UK homes have a single-phase supply, so a 22 kW charger is not usually available without a three-phase supply upgrade or a property that already has three-phase power.

What your installer will check

Your installer may check:

  • whether the property has single-phase or three-phase supply
  • available supply capacity
  • main fuse or service head details
  • earthing arrangement
  • consumer unit and circuit design
  • cable route and installation method
  • whether the vehicle can actually charge at 22 kW AC

Vehicle compatibility matters

Some vehicles cannot accept 22 kW AC even when connected to a 22 kW charge point. The vehicle's onboard charger sets the maximum AC rate it can take.

For example, a vehicle with a 7 kW onboard AC charger will not charge at 22 kW from an AC charge point.

When 22 kW makes more sense

22 kW charging is more common for:

  • commercial premises
  • fleet sites
  • workplaces
  • sites with existing three-phase supply
  • shared charging locations with suitable electrical capacity

Still need help?

Contact PlugStream Support and include enough detail for the team to find your charger and understand what happened.

Please include:

  • charger serial number, if you have it
  • MyPlugStream account email or site contact email
  • LED colour or Charger readiness message
  • what you expected to happen and what happened instead
  • photos of the charger, cable, connector, or installation area if relevant
  • screenshots from the MyPlugStream app if relevant

See How to contact PlugStream Support.